Privacy Policy

1. Information We Collect

Information you provide directly

When you contact us, request information, or engage with SRIIO services, you may provide:

• Name and email address
• Organisation name and role
• Message content and attachments
• Any other information you choose to share

Information collected automatically

When you visit our website, we may collect basic technical information:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent
• Referring URL

This website is served via Cloudflare's global network. Cloudflare may process technical metadata as part of its infrastructure operations. Please review Cloudflare's privacy policy for details.

2. How We Use It

We use the information we collect to:

• Respond to enquiries and provide support
• Improve our products and website experience
• Send relevant communications you have requested
• Meet legal and regulatory obligations
• Protect the security and integrity of our systems

We do not use your data for advertising purposes, nor do we build behavioural profiles for third-party marketing.

3. Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

• Service providers — trusted partners who assist in operating our infrastructure, under strict confidentiality agreements.
• Legal requirements — when required by applicable law, court order, or government authority.
• Protection of rights — when necessary to protect the safety, rights, or property of SRIIO, our users, or the public.
• Business transfers — in the event of a merger, acquisition, or asset sale, with appropriate notice to affected individuals.

4. Cookies & Tracking

This website does not use advertising or tracking cookies. We do not use third-party analytics platforms that profile individual users.

Cloudflare may set cookies for bot-detection and security purposes as part of its infrastructure. These are strictly necessary for the delivery of the site and are not used for marketing.

5. Data Retention

We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Contact and enquiry records are typically retained for up to three years, after which they are securely deleted.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities
• Data portability in a machine-readable format

To exercise any of these rights, contact us at privacy@sriio.com. We will respond within 30 days.

7. Security

We implement industry-standard technical and organisational measures to protect your information — including encryption in transit (TLS), access controls, and regular security reviews.

No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. If you become aware of a security issue, please contact us at security@sriio.com.

8. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy as our practices evolve or regulations change. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

Questions, concerns, or requests regarding this privacy policy should be addressed to: